Effective Date: July 28, 2025
Last Updated: July 28, 2025
1. Introduction
Aquatic Orange Limited (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide, including:
- Name and contact details (email, phone number, address)
- Company name and business information
- Product inquiries and order details
- Communication preferences
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and location data
- Browser type and version
- Device information
- Pages visited and time spent
- Referral sources
2.3 Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality
- Analyze website usage
- Remember your preferences
- Provide relevant content
3. How We Use Your Information
We use collected information for:
3.1 Business Operations
- Processing inquiries and orders
- Providing customer support
- Communicating about products and services
- Managing business relationships
3.2 Website Improvement
- Analyzing website performance
- Enhancing user experience
- Developing new features
- Conducting research
3.3 Legal Compliance
- Meeting regulatory requirements
- Export documentation and compliance
- Record keeping as required by law
4. Information Sharing and Disclosure
4.1 We Do Not Sell Personal Information
We do not sell, trade, or rent your personal information to third parties.
4.2 We May Share Information With:
- Service Providers: Trusted partners who assist in business operations
- Legal Authorities: When required by law or legal process
- Business Partners: With your consent for specific transactions
- Professional Advisors: Lawyers, accountants, and consultants
4.3 International Transfers
As an export business, your information may be transferred internationally for legitimate business purposes, always with appropriate safeguards.
5. Data Security
We implement appropriate security measures to protect your information:
- Secure server infrastructure
- Encryption of sensitive data
- Access controls and authentication
- Regular security assessments
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information only as long as necessary for:
- Fulfilling the purposes outlined in this policy
- Complying with legal obligations
- Resolving disputes
- Enforcing agreements
7. Your Rights and Choices
7.1 Access and Correction
You have the right to:
- Access your personal information
- Request corrections to inaccurate data
- Update your contact preferences
7.2 Data Portability
You may request a copy of your personal information in a structured format.
7.3 Deletion
You may request deletion of your personal information, subject to legal and business requirements.
7.4 Opt-Out
You can opt out of:
- Marketing communications
- Non-essential cookies
- Data collection for analytics
8. Children’s Privacy
Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children under 16.
9. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.
10. Cookies Policy
10.1 Types of Cookies We Use:
- Essential Cookies: Required for website functionality
- Performance Cookies: Help us analyze website usage
- Functional Cookies: Remember your preferences
- Marketing Cookies: Deliver relevant advertisements
10.2 Managing Cookies
You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.
11. Contact Information for Data Subjects
11.1 Nigeria Data Protection Regulation (NDPR)
Under Nigerian law, you have rights regarding your personal data. Contact us to exercise these rights.
11.2 International Data Protection
We comply with applicable international data protection laws for users outside Nigeria.
12. Updates to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by:
- Posting updates on our website
- Sending email notifications
- Updating the “Last Updated” date
13. Contact Us
For questions about this Privacy Policy or our data practices, contact:
Data Protection Officer
Aquatic Orange Limited
Nigeria Office: 5 Edirin Ikolo Close, Udu, Warri, Delta State Nigeria
UK Office: 5 Brook Street, Luton, Bedfordshire LU3 1DS United Kingdom
Email: privacy@aquaticorange.com
General Email: info@aquaticorange.com
Phone: +234 806 078 4869
14. Complaints
If you believe we have not handled your personal information properly, you may:
- Contact us directly using the information above
- File a complaint with the Nigerian Data Protection Commission
- Seek redress through appropriate legal channels
15. Legal Basis for Processing (International Users)
We process personal information based on:
- Consent: When you provide explicit consent
- Contract: To fulfill business agreements
- Legal Obligation: To comply with applicable laws
- Legitimate Interest: For business operations that don’t override your rights
This Privacy Policy is designed to comply with Nigerian Data Protection Regulation (NDPR) and international privacy standards. By using our services, you acknowledge that you have read and understood this Privacy Policy.
